Use the tools provided within the SDK to test the device, which initializes it for your system. Troubleshooting Common Registration Issues
This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later.
: Include your purchase invoice and a photograph of the device's serial number to facilitate manual registration.
SecuGen provides test utilities (e.g., SGDemo.exe or SGADPDemo.exe ). To register your device here:
Installing Windows or Linux drivers so the operating system recognizes the USB device.
// Pseudo-code example using SecuGen SDK SecuGen.FingerprintSensor sensor = new SecuGen.FingerprintSensor(); sensor.OpenDevice(0); // 0 = device index sensor.SetTemplateFormat(TemplateFormat.SG400); // Registration successful if no exception is thrown
If you purchased your device outside of India, the standard online form might not work.
[2025-01-15 09:32:17] INFO - SecuGen SDK initialized. [2025-01-15 09:32:18] INFO - Device SG-HamsterPro-20 opened on Port USB\VID_0810. [2025-01-15 09:32:20] INFO - Image quality: 89 (Good). [2025-01-15 09:32:21] INFO - Template generated (624 bytes). [2025-01-15 09:32:22] INFO - Device registration successful.
I can provide tailored instructions or code snippets for your exact configuration. Share public link
SecuGen uses a patented to reduce image distortion. This high-quality capture is why these devices are standard in healthcare and banking. Proper registration ensures you get the "high precision" performance the hardware is built for.
: Enter the required details, including the device name (SecuGen), model name ( Hamster Pro 20 ), and your serial number.
